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Announcing User Group 2006!
You are personally invited to join Gateway
Ticketing Systems and Burroughs & Chapin at User Group 2006.
Hosted in Myrtle Beach, this year's User Group explores the many new
solutions and functionalities Galaxy has to offer in revenue management
and admission control. We hope you join us for this interactive and fun
User Group 2006 meeting!
User Group 2006 has been extended to encourage increased user interaction and participation! A two-track system supports the different needs and interests of our Transportation and Attraction users.
Attraction presentations and round table discussions will begin Monday, May 1st. Transportation users will be holding their annual TASA meeting on May 1st, followed by Transportation Phase 1 Functional Delivery presentations on May 2nd and May 3rd. Transportation users are welcome to join the Attraction users for the remainder of the week concluding on May 5th.
The Details
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Dates:
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April 30th - May 5th |
Registration Fee:
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$300.00 |
Registration Contact:
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Cheryl Hillen
Gateway Ticketing Systems
610.987.4000
chillen@gatewayticketing.com |
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Hosted By:
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Burroughs & Chapin |
Meeting Location:
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Avista Resort
North Myrtle Beach, SC
www.avistaresort.com |
Accommodations Pricing:
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Avista Resort
One (1) Bedroom Ocean view/Front Suites
NET $111.00 Per Suite Per Night (Tax included)
Two (2) Bedroom Ocean view/Front Suites (2 Full
Baths)
NET $199.00 Per Suite Per Night (Tax included)
Three (3) Bedroom Ocean view/Front Suite (3 Full
Baths)
NET $222.00 Per Suite Per Night (Tax included)
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Accommodations Contact: |
Shawna Mosely-Foster
Myrtle Beach Trips
843.913.7857
Shawna.Mosley-Foster@Burroughs-Chapin.com |
Get to Know Each Other At These Social Activities!
- Sunday April 30th, Evening: Networking and Welcoming Mixer
- Tuesday, May 2nd, Afternoon: Golf Tournament, Beach Volleyball
- Thursday, May 4th, Afternoon: Tours of Burroughs and Chapins Attractions, Tour of Ripley’s Attractions.
Round Table Discussions
Chances are people
look at you with blank stares when you try to discuss Galaxy-specific
industry topics. That’s OK – we all get that look! This year we are
putting the spotlight on all of our users in targeted round table
discussions. So bring your thoughts to the table on industry trends,
best practices, and tips and tricks you have found to make Galaxy work
for you. A Gateway employee will be present at each roundtable
discussion to take notes and collect these golden nuggets of your
knowledge to distribute with the User Group 2006 materials. We look
forward to hearing what you have to share!
Round Table
Opportunities:
Monday, May 1st: Memberships, Group Sales, and Resource
Management
Wednesday, May 3rd: Point of Sale, Guest Services, Admission
Control; Transportation (Separate)
Friday, May 5th: Sales Channels (Online and Kiosk)
Galaxy Learning Lab
Back by popular
demand, the Galaxy Learning Lab will provide hands-on access to the
latest and greatest Galaxy features. This year’s learning lab will
feature new hardware, including the Skidata Stored Value RFID wristband
solution, scanning at Point of Sale, and guest services features. Take a
behind-the-scenes look at maintaining sales programs for eGalaxy Web
Store and Galaxy Kiosk. System specialists will be standing by to answer
questions and provide system demonstrations.
Be a
Presenter at User Group 2006!
Has your company
used Galaxy in an innovative and effective way? We are still seeking
customer presenters for this year’s User Group meeting. If you have
implemented any new features with success or have favorite
configurations you want to share, please contact us! Being a presenter
at the GTS User Group meeting has many benefits including discounted
registration (after presentation), company profiling, and professional
resume building! Contact Cathy Allen at
callen@gatewayticketing.com if you feel your professional
experiences with our product would fit into any of the topics below.
Presentation Topics
Transportation |
Attractions |
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Monday, May 1st |
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TASA Business:
Welcome By President
(Bob Hoxie)
Read and Approve Minutes of 2005 Meeting (Sandy Exstrand)
Treasurers Report (Brenda Scott)
Wayne's Report (Wayne Fuller)
Election of Officers
Standardization of Product and City Codes
Establish Follow-up Meeting
Phase 3 Bench Mark
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Membership/Pass
Are
you getting everything you can out of your annual
pass program? Gateway's Membership/Pass
presentations will give you an inside look at how to
take advantage of pass-required discounts, track
purchases, and implement primary pass holder
features with Galaxy Photo Pass. Non-profits will be
interested in exploring the latest developments to
the real-time Raiser's Edge interface. And Galaxy
Photo Pass and Order Entry are merged through
contacts - see it first hand!
Order Entry/Group Sales
Do
you know when to use Quick Order Pickup? Are your
front gate group sales operations streamlined? Have
you saved any filters with Order Manager? If your
answer is "no" to any of these, then you won't want
to miss this year's Order Entry presentations. See
first hand how customers have utilized Order Entry
to support multiple advanced ticketing programs and
speak with Gateway Ticketing System employees who
are committed to finding the best solutions for your
needs. |
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Tuesday, May 2nd |
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Phase 1 Functional Deliveries:
The Functional Deliveries include what will be
completed and ready for demonstration in Phase 1. As
the transportation module moves closer to
completion, demonstration copies of the software
will be created and distributed for review. Features
to be presented include:
-Support
schedule quotation.
-Ability to quote fares with point to point and
mileage calculations.
-Enhance journal to support transportation
transactions.
-Support transportation specific coupons.
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Point of Sale/Guest Services
Galaxy 3 introduced many new enhancements to help
track your day-to-day operations. The POS and Guest
Services presentations focus on tracking the history
of tickets through the Ticket Upgrade, Ticket
Lookup, and Transaction Lookup functions. Did you
know you can reprint and return tickets through
Ticket Lookup? Would you like to quickly exchange
tickets for passes or transfer an event ticket to a
new time and date with fewer keystrokes? All of
these topics and more will find their way into this
half day of presentations. |
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Wednesday, May
3rd |
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Phase 1 Functional Deliveries:
The Functional Deliveries include what will be
completed and ready for demonstration in Phase 1. As
the transportation module moves closer to
completion, demonstration copies of the software
will be created and distributed for review. Features
to be presented include:
-Support
refunds.
-Ability to perform PTO/PSO transactions.
-Support paid ins/paid outs.
-Support voids.
-Support general and tenant companies.
-Implement transportation specific reports.
-Conversion of TX data to Galaxy data.
Phase 2 Deadline Review
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Data Management/Reporting
Last year we discussed data mining, focusing on the
tools we provide to help you mine your data. This
year discover the different applications of data
warehousing and what they could mean to your
operations!
Admission Control
In
the past year we have enhanced Admission Control to
provide improved guest services. From the
streamlined Hunscher turnstile with slide through
scanning to Web display support of Flash scanning
instructions, ACS32 can meet and exceed your
admission control expectations. See all of these
features and more in this year's Admission Control
presentations.
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Thursday, May 4th |
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Kiosk
An
ever-growing product, Galaxy Kiosk now supports
Resource Managed Event tickets, more ticket
selection options, and will-call pickup. See first
hand the successes of our customers who have already
implemented the Galaxy Kiosk. Learn all you need to
know to set up your own self-service ticketing
solution. These are must-see presentations for all
of our customers! |
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Friday, May
5th |
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eGalaxy Web Store
The
Gateway product development team has worked closely
with our customers to identify areas of improvement
to the eGalaxy Web Store solution. From improved
event selections, to advanced delivery methods, we
are confident our online ticketing system will
continue to meet your needs. See the latest
enhancements to the eGalaxy solution, including
online pass sales and support for PrintAtHome
ticketing for passes and Skidata!
Galaxy Goodie Bag / Galaxy Trivia Game (Prizes!)
Join the Gateway team for fun and games with the
Galaxy system. View and collect templates for ticket
and receipts with conditional statements and new
keywords. Learn how Gateway Script is used to make
dynamic HTML and Text Templates for the eGalaxy Web
Store. Practice various test scenarios that will
ensure your system is ready to go live. Test your
knowledge and win in the Galaxy 2006 Trivia game!
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