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Asia-Pacific Galaxy User Group Meeting

Updated: June 5, 2017 | User Group Meetings | Share on LinkedIn

Overview

EXPEDITION: REACHING NEW SUMMITS

Let’s come together to discuss successful strategies to grow your venue’s attendance, revenue and visitor satisfaction. Our Asia-Pacific Galaxy User Group Meeting will include updates from Gateway Ticketing Systems, customer success stories and roundtable discussions.

ASIA-PACIFIC GALAXY USER GROUP MEETING
Held at Wildlife Reserves Singapore
80 Mandai Lake Rd | Singapore
12 June | Monday

 

SPONSORED BY

Register

ASIA-PACIFIC GALAXY USER GROUP MEETING
Held at Wildlife Reserves Singapore
80 Mandai Lake Rd | Singapore
12 June | Monday

Agenda

ASIA-PACIFIC GALAXY USER GROUP MEETING

12 June | Monday

8:30 › Welcome
We’ll take a few minutes to have a look at the agenda and introduce speakers.

9:00 › WRS Overview and Mandai Safari Update
Presenter: Danny Tan Wy, Assistant VP  |  Mandai Park Development (Temasek Holdings)

10:00 › Break

10:15 › “And You Thought You Knew Gateway…”
Our Core Values
Our Long-Term Vision
Our Philosophy
Our Delivery Model
Our Customer Service Approach

12:00 › Working Lunch – Galaxy CRM Plus + Sponsor Presentation
The Customer Journey
360-Degree View of Your Customers – Galaxy CRM Plus
Sponsor presentation: Jasver Foo  |  PAR

13:00 › Technology and Product Roadmaps
Our Product Roadmap
Our Technology Roadmap

14:00 › Galaxy Connect
Cloud-based ticket distribution for Online Travel Agencies (OTAs)

14:30 › Break

14:45 › Fueling Future Product Development
Presenter: Gateway team facilitates open discussion

15:45 › Ordell, Inc. and Customer Implementation Presentation
Sunway Lagoon and Lost World of Tambun
Presenter: Willy Goh, Managing Director | Ordell, Inc.

16:15 › V-Ticket and Customer Implementation Presentation
Zoos South Australia
Presenter: Clare Coyne, Project Manager | V-Ticket

16:45 › Break

17:00 › Closing Points and Q&A

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