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Gateway Ticketing Systems Gateway Ticketing Systems

Core Values

We Walk the Talk

Core values at Gateway are something we take seriously. We live them every day, always striving to be the best we can be for our customers and our fellow employees. If you do business with us, these core values are what you can expect from each one of us every day.

CUSTOMER CARE

  • We are committed to take care of the customer, demonstrating empathy in our interactions.
  • We do what it takes to understand their business and solve their problems when they occur.
  • We forge enduring relationships with our customers by continually earning their loyalty.

INTEGRITY

  • We exhibit integrity and demonstrate ethical and respectful behavior in all we do.
  • We keep our commitments and stand together in the eyes of the customer.
  • We make sure that what we sell and deliver is what the customer needs.

PASSION

  • We are passionate about our business and what our customers do in theirs.
  • We use technology effectively to meet and satisfy a customer’s needs.

ACCOUNTABILITY

  • We demonstrate a sense of ownership and encourage mutual accountability and responsibility for success.
  • We strive for a clear understanding of the big picture, knowing it is important to our success.

TEAMWORK

  • We recognize that well-functioning teams of people can be more effective than individuals working separately.
  • We develop and sustain cooperative and collaborative working relationships.

COMMUNICATION

  • Effectiveness and candor in communications is essential to the cohesiveness and performance of our organization.
  • We share information in a timely manner to ensure that we have the right knowledge to do the job and serve the customer.
  • We listen, instead of reacting first. We assume positive intent.

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