MANAGER'S WORKSTATION...
Centralized Control of Your Daily Operations

Galaxy Manager’s Workstation enables supervisors and administrators to perform key functions from a central location. Manager's Workstation integrates with Galaxy products such as Galaxy Point of Sale and Admission Control System for maintaining shift records and controlling turnstile operations and paging. In addition, managers have access to detailed information regarding orders, pass holders, and capacity-managed events.

With Galaxy Manager’s Workstation you can:

  • Manage Real-time User Status and Shifts
    View the status of your Galaxy Point of Sale stations. Approve user login and cash-out to maintain
    control of your shifts.

  • Control Turnstiles Remotely
    Close turnstiles or change operating status from Entry to Exit. Set valid operations to admit tickets
    for special events or in pass holder or group areas of your facility.

  • View Detailed Ticket and Transaction Records
    Access detailed ticket and transaction records remotely from any station at Manager's Workstation.
    Ticket records include usage and lineage history.

  • Configure Online and Remote Sales Channels
    Configure tickets and items for sale on the eGalaxy Web Store or Galaxy Kiosk. Publish directly from
    Manager's Workstation for immediate distribution of changes to tickets and items.

  • Resolve Issues Quickly
    View orders or edit events with Order Manager and Event Manager. Look up pass status and view contact
    information directly from Manager's Workstation.

Monitor and Control Point of Sale Station Activity

  • View user login information
  • Maintain a centralized user database with password expiration and history controls
  • Search a comprehensive journal by user, date, shift, node, and more
  • Trigger the opening of sales windows for users to log on
  • Control seller cash-out
  • Limit and group stations being controlled by a single Manager’s Workstation
  • Send messages to sellers with urgent prompting capabilities

Manage Admission Control Stations

  • Lock out stolen tickets
  • Manage the mode of operations
  • Set multiple turnstiles from entry to exit mode
  • Release all turnstiles to free the exit for emergencies
 

eGalaxy Web Store and Galaxy Kiosk Publishing

  • Create categories and sub-categories of tickets and items offered on your Web site or Kiosk
  • Define images to be displayed with items
  • Control names and long descriptions of each ticket and item
  • Configure promotional offers and validated discounts

Integrated Galaxy Managers

  • Use Order Manager to search and view orders
  • Edit and control resource-managed events with Event Manager
  • Search through existing passes to retrieve usage and sales history with Pass Lookup
  • Back office access to each Galaxy module and sales channel