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Gateway Ticketing Systems Gateway Ticketing Systems

Customer Relationship Management

Foster Loyalty with Your Guests through CRM

By understanding your customers and keeping track of their interactions with your venue, you can provide them with better visitor experiences. Let’s say they purchased their tickets online for a month from now. Through our CRM solution, you can, for example, send them an email three days before their visit that provides them with details on where to park and a coupon for your café.

Our solution, CRM Plus | Powered by Galaxy, captures all the data from your Galaxy point-of-sale solution and enables you to develop powerful marketing campaigns.

  • Web-based and/or Outlook-integrated access
  • Powerful segmentations and visualization of data
  • Workflow engines that allow for automated triggered interactions
  • Easy integration with third-party software to provide additional focused capabilities such as email marketing, social listening and donor management

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