Southern California Galaxy User Group Meeting 2023
Updated: February 13, 2023 | Share on Facebook Share on Twitter Share on LinkedIn
This is your chance to come together with a community of users just like you to share best practices and success stories that you can take directly back to your attraction and implement.
Tuesday, February 14 | Half day of sessions at The Living Desert
Wednesday, February 15 | Full day of sessions at the hotel and an evening event at The Living Desert
Attendance is free of cost, but please click the link to register so the team can have an accurate count of who will attend.
The Living Desert Zoo and Gardens
47900 Portola Avenue, Palm Desert, CA 92260
Day 1: Tuesday, February 14, 2023
The Living Desert Zoo and Gardens | Chase Administration Building
8:00am – 12:45pm | Visit The Living Desert Zoo and Gardens – Come early for complimentary entry, parking, giraffe feeding, carousel and This Is How We Zoo It Tour. Enter through the Chase Administration Building to pick up your badge that will allow you to enjoy your morning.
12:00pm – 1:00pm | Energy Boost! Chase Administration building. Our hospitality host SSA will have sandwiches and snacks waiting for you to enjoy before the meetings begin.
1:00pm – 5:00pm | Membership and CRM-focused sessions held at The Living Desert – hear from experts at Gateway and best practices from Luis Almonte of Discovery Cube
5:00pm | Sessions adjourn – evening on your own – look for an email from The Living Desert to share some of their favorite options for dining and entertainment
Day 2: Wednesday, February 15, 2023
Renaissance Esmeralda Resort & Spa, Indian Wells
8:00am – 8:45am | Breakfast and Registration for those arriving on Day Two. Breakfast in Stir and meeting in Crystal I & H. Both located on the lower level down the Grand Staircase
8:45am – 12:00pm | Online Group Sales Module, Trends in Dynamic Pricing, Utilizing Galaxy in Food/Beverage & Retail
12:00pm – 1:00pm | Lunch Break
1:00pm – 4:30pm | Galaxy Updates, CRM/Click Dimensions, Power BI, Future of Engagement, State of Customer Experience
4:30pm – 5:30pm | Evening Break
5:30pm – 7:30pm | Evening Social at The Living Desert
**The hotel block at the Renaissance Esmeralda Indian Wells has Sold Out.**
Some attendees have had luck with rooms at The Miramonte Indian Wells located just across the street. Hotels in the area of Rancho Mirage, Palm Desert, or Indian Wells are all within a close proximity to The Living Desert or the hotel meeting location.
Renaissance Esmeralda Resort & Spa
44400 Indian Wells Ln
Indian Wells, CA 92210
The 2023 Southern California Galaxy User Group Meeting is proudly supported by the following industry sponsors:
HOSPITALITY SPONSOR & HOST SPONSOR
Things to Know Before You Go
Driving from Palm Springs airport or by Lyft, Uber or taxi; Provide them your hotel or The Living Desert destination:
The conference hotel is:
Renaissance Esmeralda Resort & Spa – 44400 Indian Wells Ln, Indian Wells, CA 92210. Hotel number (760-773-4444)
Self-Parking rate is $8.00 for daytime event or $18 overnight
Valet Parking rate is $10 for daytime event or $35 overnight
The Living Desert Zoo and Gardens – 47900 Portola Avenue, Palm Desert, CA 92260 (760-346-5694)
Driving to Renaissance Esmeralda: From I-10, take Monterey Exit 131 and turn right onto Monterey Avenue for 5.9 miles. (DO NOT take Cook Street Exit #134; as there are construction delays). Turn left onto Highway 111 (CA-111) for 2.5 miles. Turn left onto Indian Wells Ln for 89 feet and turn right into property.
Driving to The Living Desert from Renaissance Esmeralda: Turn right onto Highway 111 for 2.52 miles. Turn left onto Portola Avenue for 1.57 miles. Turn left into the park. First day: Take second “left”. We will be meeting in the Chase Administration building on the right. Second day, evening event, go straight and park anywhere, as we will be entering through the Admission gates.
Driving to The Living Desert: From I-10, take Monterey Exit 131 and turn right (if traveling East) or left (if traveling West) onto Monterey Ave for 5.9 miles. (DO NOT take Cook Street Exit #134; as there are construction delays). Turn left onto Highway 111 (CA-111) for 1.04 miles. Turn right onto Portola Avenue for 1.57 miles. Turn left into the park. First day: Take second “left”. We will be meeting in the Chase Administration building on the right. Second day, evening event, go straight and park anywhere, as we will be entering through the main admission gates.
Conference Session Locations:
- Tuesday, February 14th – The Living Desert, Chase Administration Building. Open 8:00-12:00pm for a free visit to the zoo. Light snack available at 12:00pm with meeting at 1:00pm to 5:00pm. Dinner is on your own.
- Wednesday, February 15th – Renaissance Esmeralda Resort & Spa Indian Wells. Meeting and meals are on the lower level down the round stairs. Meeting room in Crystal I. Breakfast and lunch are in Stir across the lower level from the meeting rooms.
- Wednesday, February 15th – The evening reception will be at The Living Desert 5:30-7:30pm.
What’s to do, shop, see, eat, explore? Check out this link for all the fun:
Greater Palm Springs Hotels, Restaurants, Things to Do & Events (visitgreaterpalmsprings.com)
Coffee in addition to hotel offerings:
Closest Starbucks to The Living Desert: 73520 El Paseo, Palm Desert, CA 760-674-1111 Opens 5:30am-7:00pm
Closest Starbucks to Hotel and on the way to The Living Desert: 74600 Highway 111, Deep Canyon/Hwy 111 Center, Palm Desert, CA Opens 5:30am-8:00pm
Shopping close by along Hwy 111 as well as:
El Paseo Shopping District and Gardens on El Paseo
The Rodeo Drive of the Desert
Palm Desert, 92260
The world famous El Paseo Shopping District features over 300 world-class shops, clothing boutiques, art galleries, jewelers, restaurants and much, more…all lined along a beautifully maintained picture-postcard floral and statue-filled mile! Known as the Rodeo Drive of the Desert, El Paseo boasts a wide spectrum of stores from Sak’s 5th Avenue, individually owned boutiques, Apple Store, Sephora as well as several casual and fine dining options.