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Europe Galaxy User Group Meeting

Event Overview

12-13 June, 2024
Canary Riverside Plaza Hotel, 46 Westferry Circus, London

We are thrilled to invite you to attend the Europe Galaxy User Group Meeting this year. This event promises to be two exciting days of learning and networking with your peers. It will take place in the beautiful city of London, where you can immerse yourself in engaging Galaxy presentations and conversations.

London has a rich history spanning almost two thousand years, making it one of the world’s oldest and most cosmopolitan cities. It has long been a significant cultural, business, and banking center. With its instantly recognizable icons like Big Ben and St. Paul’s Cathedral, London is a history-laden and multicultural capital that’s a tireless innovator of art and culture. During your stay, you will have the chance to explore this incredible city and all its wonders.

This year’s event program will kick off with a Welcome Reception on Tuesday, 11 June, at Sky Garden. The learning sessions will take place on 12-13 June at the Canary Riverside Plaza Hotel, where we will have two days of engaging presentations and conversations about Galaxy. Social event details are in the process of being formalized. Watch your email for updates.

Registration for this year’s event is now open. The first three individuals from your organization who register will enjoy complimentary registration. Any additional attendees from your organization beyond the first three will be charged £200 each. This fee helps support the event’s costs and ensures a high-quality experience for all participants. We encourage you to register now and look forward to seeing you at this year’s Europe Galaxy User Group Meeting in London!

Agenda

Tuesday, 11 June
19:15 – 22:30  |  Welcome Reception at Sky Garden

Wednesday, 12 June
08:00 – 09:00  |  Coffee & Tea
09:00 – 09:10  |  Gateway Welcome & Sponsor Introduction
09:10 – 09:40  |  Welcome Introduction from Gateway CEO, Michael Andre
09:40 – 10:25  |  What’s New for Galaxy
10:25 – 10:40  |  Sponsor Presentation – Blaze
10:40 – 10:50  |  Morning Break/Meet Sponsors
10:50 – 11:20  |  Payment Processing
11:20 – 11:35  |  Sponsor Presentation – Freedompay
11:35 – 12:00  |  Guest Portal
12:00 – 13:00  |  Lunch
13:00 – 14:00  |  A Presentation By Bernard Donoghue with Q&A
14:00 – 14:15  |  Sponsor Presentation – Sensible Weather
14:15 – 14:45  |  Single Customer Supporter View
14:45 – 15:00  |  Afternoon Break/Meet Sponsors
15:00 – 15:30  |  Make the Best of Your Web Store
15:30 – 16:15  |  Successful CRM – How to Compete in the Relationship Dimension
16:15 – 16:30  |  Wrap Up
18:00 – 19:00  |  Drinks & Appetizers aboard the Cutty Sark
20:00 – 22:00  |  Dinner at Brown’s Brasserie & Bar

Thursday, 13 June
08:00 – 09:00  |  Coffee & Tea
09:00 – 09:45  |  What’s New for Galaxy Pt. 2 – UI Update
09:45 – 11:00  |  Revenue Optimization Strategies with Q&A
11:00 – 11:15  |  Morning Break/Meet Sponsors
11:15 – 11:30  |  Sponsor Presentation – Digonex
11:30 – 12:00  |  Future of Attractions and Ticketing Roundtable Discussion
12:00 – 13:00  |  Lunch
13:00 – 13:30  |  Galaxy Tips & Tricks
13:30 – 14:00  |  Group Sales on the Web
14:00 – 14:15  |  Afternoon Break/Meet Sponsors
14:15 – 14:45  |  Guest Portal
14:45 – 15:15  |  Ask Me Anything
15:15 – 15:30  |  Final Thoughts

Registration

This is your chance to come together with a community of users just like you to share best practices and success stories that you can take directly back to your attraction and implement.

Tuesday, 11 June  |  19:30 – 22:30

Welcome Reception at Sky Garden

Wednesday, 12 June

General Sessions
18:00 – 19:00  |  Drinks & Appetizers aboard the Cutty Sark
20:00 – 22:00  |  Dinner at Brown’s Brasserie & Bar

Thursday, 13 June

General Sessions

The first three individuals from your organization who register will enjoy complimentary registration. Any additional attendees from your organization beyond the first three will be charged £200 each. This fee helps support the event’s costs and ensures a high-quality experience for all participants. We encourage you to register now and look forward to seeing you at this year’s Europe Galaxy User Group Meeting in London!

Hotel Details

Gateway arranged for a preferential rate of £285 exclusively of VAT. Click the link below, select a date range in June and enter code GATEWAY.

Sponsors

The 2024 Europe Galaxy User Group Meeting is proudly supported by the following industry sponsors:

Gold Sponsors

Silver Sponsor