skip to navigation

Gateway Ticketing Systems Gateway Ticketing Systems

Galaxy Certification

SPECIALIZED TRAINING AND CERTIFICATION FOR YOUR GALAXY SYSTEM ADMINISTRATOR

Completing an effective on-boarding process for your new Galaxy System Administrator is a tall order when they need to learn your company’s business practices, as well as how to apply them to Galaxy. And even if you already manage a Galaxy System Admin, or already are one yourself, it’s difficult to know everything about every module in the software, particularly when new versions are released.

We developed our structured 10-week Galaxy Certification Course to address both of your challenges. During the course, your System Admin will:

  • Learn best practices for base configuration in the core modules and the eGalaxy Web Store.
  • Receive guidance from an expert Galaxy certified instructor, as well as independently complete self-paced courses.
  • Practice within a training environment that provides real-world industry-related scenarios without impacting your live operation.
  • Be tested during a configuration-based exam at the end of the program (and hopefully pass!), assuring you that your System Admin can complete core Galaxy configuration.
  • Continue learning with a one-year subscription to all self-paced courses offered from Gateway, including a 19-course series on configuring and maintaining Galaxy.

Who should get certified? 

  • New System Administrators: Certification provides everything they will need to rapidly learn Galaxy from scratch.
  • Experienced System Administrators: Certification teaches configuration best practices and gives current SA’s exposure to features they might not currently be using.
  • New Gateway Customers: Certification provides system administrators at locations new to the Galaxy software suite the ability to practice configuration with instructor assistance.

The training program also includes: 

  • Practice test booklet with hands-on exercises
  • Galaxy database for use with the practice exercises
  • Galaxy evaluation license valid for 3 months
  • Gateway assistance with installing the practice database
  • 6 hours one-on-one with a Gateway instructor to review your exercises over WebEx

Current Gateway customers have been sending rave reviews regarding the positive impact the Galaxy Certification Course has had on their System Admins, their larger departments, and their business operations as a whole. Read the case studies and see for yourself.

Denver Museum of Nature and Science

– Manager of Application Administrators

Ben was able to get up to speed on existing and new functionality so much faster than if I had trained him.

Cincinnati Zoo & Botanical Garden

– Director of Visitor Experience and Fun

It definitely made bringing someone on board from the outside, with no experience, a lot easier.

Cincinnati Zoo & Botanical Garden

– Director of Visitor Experience and Fun

After completion of his training, Aaron was able to dive right in and begin working on his own to complete tasks and assist users throughout the Zoo.

Wildlife Conservation Society

– Galaxy System Administrator

While some of the tasks in the program were not things we currently used, I was able to take those ideas to help improve and implement changes to our organization.

West Edmonton Mall

– Galaxy System Administrator

Whether you are new to Galaxy or a seasoned pro, I highly recommend the Galaxy Certification Program to everyone.

West Edmonton Mall

– Galaxy System Administrator

You learn how to effectively configure and use the features of Galaxy by ACTUALLY doing it.

West Edmonton Mall

– Galaxy System Administrator

Galaxy Certification Program provided me with knowledge about Galaxy features and functions that I didn’t even know were possible.

West Edmonton Mall

– Senior Accountant

The program is a great way to validate the user is up to date with all the newest features of the Galaxy system.

West Edmonton Mall

– Galaxy System Administrator

The Galaxy Certification Program provides you with the knowledge and confidence to be able to use Galaxy to its full potential.

West Edmonton Mall

– Senior Accountant

I’ve been told it’s not an easy course. That means only people that truly learn from the program will pass and be certified.

See what Gateway Ticketing can do for you.

Ready to increase your revenue, decrease your costs and make your guests feel great?

Let's Get Started

What can we help you find?