Asia-Pacific Galaxy User Group Meeting
Updated: February 28, 2018 | User Group Meetings | Share on Facebook Share on Twitter Share on LinkedIn
Overview
EXPEDITION: REACHING NEW SUMMITS
REGISTRATION IS NOW CLOSED
Let’s come together to discuss successful strategies to grow your venue’s attendance, revenue and visitor satisfaction. Our Asia-Pacific Galaxy User Group Meeting will include updates from Gateway Ticketing Systems, customer success stories and roundtable discussions.
ASIA-PACIFIC GALAXY USER GROUP MEETING
Held at Wildlife Reserves Singapore
80 Mandai Lake Rd | Singapore
12 June | Monday
SPONSORED BY
Agenda
ASIA-PACIFIC GALAXY USER GROUP MEETING
12 June | Monday
8:30 › Welcome
We’ll take a few minutes to have a look at the agenda and introduce speakers.
9:00 › WRS Overview and Mandai Safari Update
Presenter: Danny Tan Wy, Assistant VP | Mandai Park Development (Temasek Holdings)
10:00 › Break
10:15 › “And You Thought You Knew Gateway…”
Our Core Values
Our Long-Term Vision
Our Philosophy
Our Delivery Model
Our Customer Service Approach
12:00 › Working Lunch – Galaxy CRM Plus + Sponsor Presentation
The Customer Journey
360-Degree View of Your Customers – Galaxy CRM Plus
Sponsor presentation: Jasver Foo | PAR
13:00 › Technology and Product Roadmaps
Our Product Roadmap
Our Technology Roadmap
14:00 › Galaxy Connect
Cloud-based ticket distribution for Online Travel Agencies (OTAs)
14:30 › Break
14:45 › Fueling Future Product Development
Presenter: Gateway team facilitates open discussion
15:45 › Ordell, Inc. and Customer Implementation Presentation
Sunway Lagoon and Lost World of Tambun
Presenter: Willy Goh, Managing Director | Ordell, Inc.
16:15 › V-Ticket and Customer Implementation Presentation
Zoos South Australia
Presenter: Clare Coyne, Project Manager | V-Ticket
16:45 › Break
17:00 › Closing Points and Q&A
