Revolutionizing the Ticketing Industry for 35 Years
It started with a software programmer, a short-order cook, and his college roommate in a small town called Oley, Pennsylvania. Peter Grumblatt saw the opportunity to streamline the ticketing and scheduling of intercity bus routes from a manual, laborious process involving thick paper books to a computerized transaction that took mere seconds to complete.
So, he wrote the original software and then worked with Michael Andre and Darryl Moser to continue developing that technology.
From there, they formed Gateway Ticketing Systems, Inc. They expanded their Galaxy point-of-sale solution to serve various industries’ unique needs, including amusement parks, museums, zoos and aquariums, tours and attractions, and ferry operations.
Working directly with these customers to uncover untapped opportunities and solve their operational challenges, we continued developing this technology and its core functionality
Ticketing solutions have evolved from simple general admission tickets to handling a wide range of ticketing needs, including timed events and capacity management. With the rise of the internet, we have developed solutions that enable online ticket sales through any device, create custom webpages for groups to book their trips, and allow hotels and grocery stores to sell attraction tickets to their guests and customers.
To ensure the validity of these tickets, Gateway has developed the industry’s leading admission control solution. This solution enables attractions to track their attendance in real-time, monitor ticket usage, and reduce fraud.
Innovation at Gateway continues to this day
We have introduced Galaxy Connect, a web-based platform that connects our attraction suppliers with unlimited third-party distributors. This platform allows them to sell live tickets through only one integration. Similar to how our founders found a more straightforward way to issue intercity bus tickets over 30 years ago, we are again revolutionizing the industry with Galaxy Connect. This platform eliminates the cumbersome voucher process prevalent in the attractions industry.
Through the years of working with our partner customers, we’ve developed an intimate understanding of the industries we serve. We’ve seen best practices in action. We’ve helped make them happen. We’ve also learned lessons that continue to help us evolve our solutions to be the best in the industry.
We are still privately held. We are still dedicated to providing our customers with proven solutions to make their operations more efficient and profitable while enhancing the guest experience.
We invite you to visit our website and contact us to explore how we can assist you in accomplishing your business objectives. Our team of experts is well-equipped to provide you with tailored solutions that align with your unique requirements. We are committed to delivering exceptional service and ensuring our clients’ satisfaction. Please do not hesitate to contact us to discuss your business needs further.