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Gateway North America User Group Meeting 2026
Event Overview
OCTOBER 5–8 IN PHOENIX, ARIZONA.
Hosted by OdySea Aquarium and Phoenix Zoo
We’re excited to announce that the 2026 North America User Group Meeting will take place October 5–8 in Phoenix, Arizona, at the Marriott Phoenix Resort Tempe at The Buttes. Just minutes from Sky Harbor Airport and close to Scottsdale, the resort offers a stunning desert backdrop for a week of connection and learning.
This year, we’re elevating the experience with two exceptional evening venues: OdySea Aquarium and the Phoenix Zoo. These iconic destinations provide a unique setting to connect with fellow Galaxy users while experiencing the innovation, creativity, and spirit of the Southwest.
Whether you’re looking to gain fresh insights, exchange ideas with industry peers, or spark new inspiration, this year’s User Group Meeting brings it all together, set against the backdrop of one of Arizona’s most vibrant destinations.
From expert-led sessions to unforgettable evening events, we’re curating a week designed to inform, engage, and energize.
We look forward to seeing you in Phoenix.
Agenda
Additional details will be added to the 2026 North America User Group Meeting agenda as it becomes available. Kindly note that the agenda is subject to change.
MONDAY, OCTOBER 5
6:00 p.m. | Welcome Reception
TUESDAY, OCTOBER 6
8:00 a.m. | Breakfast
9:00 a.m. | Intro Video
9:10 a.m. | Introductions
9:40 a.m. | Gateway Welcome
10:00 a.m. | What’s New in Galaxy
12:00 p.m. | Lunch
12:00 p.m. | Afternoon Sessions
3:30 p.m. | Networking
5:30 p.m. | Evening event hosted by OdySea Aquarium
WEDNESDAY, OCTOBER 7
8:00 a.m. | Breakfast
8:30 a.m. | Morning Sessions
12:00 p.m. | Lunch
1:00 p.m. | Afternoon Sessions
5:30 p.m. | Evening event hosted by Phoenix Zoo
THURSDAY, OCTOBER 8
8:00 a.m. | Breakfast
8:30 a.m. | Morning Sessions
12:00 p.m. | Lunch
1:00 p.m. | Afternoon Sessions
1:30 p.m. | UGM Recap & Real-Time Review
2:15 p.m. | Ask Me Anything
3:00 p.m. | Goodbye & Thank you
Justification Letter
Click the link below to download a customizable justification letter designed to help secure approval to attend our North American User Group Meeting, a valuable opportunity to gain insights, connect with industry peers, and bring back actionable strategies to your organization.
Registration
This is your chance to come together with a community of users just like you to share best practices and success stories that you can take directly back to your attraction and implement.
Hotel Details
We have also made special arrangements for a group rate of $199 per night at the Marriott Phoenix Resort Tempe at The Buttes. Click below to book your room. This rate is valid for stays from October 1-12, 2026. Rate expires September 4.
