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Gateway Ticketing Systems® Welcomes New Human Resources Director Kristen Hasenauer to Executive Team

Updated: April 10, 2024 | Share on LinkedIn

Gilbertsville, PA (April 10, 2024)  ̶  Gateway Ticketing Systems®, the world leader in ticketing, admission control, and revenue-generating solutions within the attractions industry, is thrilled to announce the appointment of Kristen Hasenauer as the new Human Resources Director and member of the executive leadership team.

Kristen’s role will be pivotal in shaping and executing human resources strategies that align with the company’s Core Values. Kristen’s expertise in career pathing, HR initiatives, and people development make her an ideal candidate for this position. Her unwavering dedication to talent retention, fostering employee engagement, and driving organizational success will be pivotal in cultivating and enhancing the company’s culture.

“We are excited to welcome Kristen to our executive team,” said Michael Andre, President and CEO of Gateway Ticketing Systems®. “Her leadership style, which prioritizes people, innovative ideas for career development, and passion for human resources programs, will have an immediate positive impact on our company. We eagerly anticipate witnessing her contributions and ideas take shape and drive positive change.”

Kristen holds a bachelor’s degree in industrial/organizational psychology from Millersville University and ten years of experience in human resources management. She is certified by the Society for Human Resource Management and the Manufacturing Leadership Institute. She has a proven track record of implementing strategic employee development initiatives that drive engagement, foster talent development, and support organizational growth. She will play a critical role in developing and implementing strategies that align with Gateway’s Core Values of Customer Care, Integrity, Passion, Accountability, Teamwork, and Communication.

“I am delighted to join Gateway as the new Director of Human Resources and become part of such a dynamic and forward-thinking team,” said Kristen Hasenauer. “I look forward to enhancing Gateway’s success by introducing strategies and initiatives that prioritize our people, empower our team members, and foster a culture of organizational excellence.”

Ms. Hasenauer started her role this month and will lead the human resources team in developing and implementing programs that support employee development, performance management, and employee wellness initiatives. Gateway looks forward to her leadership driving a positive and inclusive workplace culture.

Gateway employs more than 170 employees, including software developers, technical experts, IT resources, project managers, customer service representatives, and other professionals in the United States, United Kingdom, and Canada. For more information on Gateway Ticketing Systems, Inc. and its products, visit Gatewayticketing.com. 


About Gateway Ticketing Systems®, Inc. 
Gateway Ticketing Systems, Inc. has been the world leader in ticketing and guest experience solutions for the attractions industry for over 35 years. Their robust Galaxy® solution integrates ticketing, admission control, resource management, group sales, online ticketing sales, retail, food and beverage, membership/pass/donor management, plus reporting and CRM. Gateway also provides strategic consultation, service, and support for attractions throughout North America and worldwide. Gateway serves the global community from its headquarters in Gilbertsville, Pennsylvania, and offices in Calgary, Canada, and central London, as well as through partner resellers worldwide. To learn more about Gateway Ticketing Systems, please visit www.gatewayticketing.com. Galaxy®, Gateway Ticketing Systems®, eGalaxy™, Galaxy Connect™, Galaxy {Connect}™, and RevGen™ each are trademarks or registered trademarks of Gateway Ticketing Systems, Inc. in the U.S. and/or other countries.

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