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Midwest Galaxy User Group Meeting 2020

Updated: January 3, 2020 | Share on LinkedIn

Overview

Tap into the Power of Community

Galaxy Regional User Group Meetings are an essential tool for the operational success of your attraction. For those who attended North America UGM, it’s a great way to sustain the passion and momentum from that event throughout the year. For those who were unable to attend, regional UGMs are a powerful alternative.

This year, your Midwest User Group Meeting is generously hosted by the Detroit Zoo and Star Line Mackinac Island Ferry. Come together with your Galaxy peers and contemporaries in the region to share best practices and discover strategies to improve your operations.

EVENT DETAILS
Hosted by Detroit Zoo & Star Line Mackinac Island Ferry

Networking Evening Event:
Tuesday, February 18  |  6:00 – 9:00 PM  |  Detroit Beer Company

Conference:
Wednesday, February 19  |  8:00 AM – 5:00 PM  | Detroit Zoo Ford Education Center

Recommended Hotel Details:
While you are not required to stay at this hotel, it is recommended by the Zoo for its location and amenities.
Detroit Marriott at the Renaissance Center
400 Renaissance Drive, Detroit, MI 48243

Agenda

TUESDAY, FEBRUARY 18
Networking Evening Event
6:00 PM at Detroit Beer Company
1529 Broadway, Detroit, MI 48226

WEDNESDAY, FEBRUARY 19
Detroit Zoo Ford Education Center
This is currently a working agenda and may evolve as we get closer to the event.

8:00  ›  Registration & Breakfast
8:30  ›  Introduction
9:00  ›  Zoo Operations Overview
9:30  ›  Star Line Operations Overview
10:00  ›  BREAK
10:15  ›  Kiosk Discussion led by Star Line
11:15  ›  TBD
11:45  ›  Sponsor Spotlight
12:00  ›  LUNCH
1:00  ›  Sponsor Spotlight
1:15  ›  Securing Your Network
2:00  ›  Reporting Discussion led by Detroit Zoo, including Top 10 Useful Reports and roundtable
3:00  ›  Wrap Up & Questions
3:30  ›  Tour the operational facilities at the zoo: Guest Relations, Front Entrance, Membership/Call Center, Rides and 4D Theater

 

 

Registration

EVENT DETAILS
Hosted by Detroit Zoo & Star Line Mackinac Island Ferry

NETWORKING EVENING EVENT
Tuesday, February 18
6:00 PM at Detroit Beer Company
1529 Broadway, Detroit, MI 48226

CONFERENCE 
Wednesday, February 19
8:00 AM at Detroit Zoo Ford Education Center
8450 W. 10 Mile Road, Royal Oak, MI 48067
Please enter via Gate 4 and proceed to the Ford Education Center.

HOTEL DETAILS:
While you are not required to stay at this hotel, it is recommended by the Zoo for its location and amenities.
Detroit Marriott at the Renaissance Center
400 Renaissance Drive, Detroit, MI 48243

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Propose a Presentation

SHARE YOUR SUCCESSES (AND EVEN YOUR FAILURES!)

The defining strength of Gateway Ticketing Systems is you, our User Community. Your willingness to share your successes and learnings with other users is legendary within the industry.

And that includes User Group Meetings. Even though we know it’s extra work, and can even be intimidating, we greatly appreciate when a Galaxy user is willing to pull together a presentation and deliver it to their fellow users. It makes the event stronger and more interesting, and gives all attendees real-world, first-person examples of how to succeed with the Galaxy software.

If you have a great idea for a presentation at this year’s Midwest User Group Meeting, please reach out to marketing@gatewayticketing.com.

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