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Midwest Galaxy User Group Meeting 2020

Updated: February 25, 2020 | Share on LinkedIn

Overview

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Galaxy Regional User Group Meetings are an essential tool for the operational success of your attraction. For those who attended North America UGM, it’s a great way to sustain the passion and momentum from that event throughout the year. For those who were unable to attend, regional UGMs are a powerful alternative.

This year, your Midwest User Group Meeting is generously hosted by the Detroit Zoo and Star Line Mackinac Island Ferry. Come together with your Galaxy peers and contemporaries in the region to share best practices and discover strategies to improve your operations.

EVENT DETAILS
Hosted by Detroit Zoo & Star Line Mackinac Island Ferry

Networking Evening Event:
Tuesday, February 18  |  6:00 – 9:00 PM  |  Detroit Beer Company

Conference:
Wednesday, February 19  |  8:00 AM – 5:00 PM  | Detroit Zoo Ford Education Center

Recommended Hotel Details:
While you are not required to stay at this hotel, it is recommended by the Zoo for its location and amenities.
Detroit Marriott at the Renaissance Center
400 Renaissance Drive, Detroit, MI 48243

Agenda

TUESDAY, FEBRUARY 18
Networking Evening Event
6:00 PM at Detroit Beer Company
1529 Broadway, Detroit, MI 48226

WEDNESDAY, FEBRUARY 19
Detroit Zoo Ford Education Center
This is currently a working agenda and may evolve as we get closer to the event.

8:00  ›  Registration & Breakfast is included
8:30  ›  Introduction
9:00  ›  Zoo Operations Overview
9:30  ›  Star Line Operations Overview
10:00  ›  BREAK
10:15  ›  Kiosk Discussion led by Star Line
11:15  ›  What’s New in Galaxy 7.8
11:45  ›  Sponsor Spotlight
12:00  ›  LUNCH
1:00  ›  Sponsor Spotlight
1:15  ›  Securing Your Network
2:00  ›  Reporting Discussion led by Detroit Zoo, including Top 10 Useful Reports and roundtable
3:00  ›  Wrap Up & Questions
3:30  ›  Tour the operational facilities at the zoo: Guest Relations, Front Entrance, Membership/Call Center, Rides and 4D Theater

 

 

Registration Closed

EVENT DETAILS
Hosted by Detroit Zoo & Star Line Mackinac Island Ferry

NETWORKING EVENING EVENT
Tuesday, February 18
6:00 PM at Detroit Beer Company
1529 Broadway, Detroit, MI 48226

CONFERENCE 
Wednesday, February 19
8:00 AM at Detroit Zoo Ford Education Center
8450 W. 10 Mile Road, Royal Oak, MI 48067
Please enter via Gate 4 and proceed to the Ford Education Center.

HOTEL DETAILS:
While you are not required to stay at this hotel, it is recommended by the Zoo for its location and amenities.
Detroit Marriott at the Renaissance Center
400 Renaissance Drive, Detroit, MI 48243

Directions to the Zoo

Directions from the Renaissance Center to the Detroit Zoo:
If you’re going to Uber, or just pop the Zoo into your GPS, make sure you still pay attention to steps 4 and 5.

  1. From the Renaissance Center, turn right onto east-bound Jefferson.
  2. Take Jefferson east to I-375 north.  I-375 north becomes I-75 north after a mile.
  3. Take I-75 north about 10 miles to I-696 west.
  4. Take I-696 west to the Woodward exit.  Stay on the service drive, aka 10 Mile Road.
  5. Drive past the water tower, past the Detroit Zoo’s main entrance, to Gate 3.5.

At the Zoo:
Meeting attendees should identify themselves with Park Safety as a member of the Midwest UGM and will be directed to the Ford Education Center.  See map for details.

Sponsors

Groupon

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