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Southern California Galaxy User Group Meeting 2020

Updated: February 26, 2020 | Share on LinkedIn

Overview

Tap into the Power of Community

Galaxy Regional User Group Meetings are an essential tool for the operational success of your attraction. For those who attended North America UGM, it’s a great way to sustain the passion and momentum from that event throughout the year. For those who were unable to attend, regional UGMs are a powerful alternative.

This year, your Southern California User Group Meeting is generously hosted by Universal Studios Hollywood. Come together with your Galaxy peers and contemporaries in the region to share best practices and discover strategies to improve your operations.

EVENT DETAILS
Hosted by Universal Studios Hollywood

Conference:
Monday, March 9  |  10:00 AM – 5:00 PM  |  Training 1 Room at Universal Studios Hollywood
Space for Monday is limited to 60 attendees on a first come, first served basis

Tuesday, March 10 |  8:00 AM – 5:30 PM | AMC Theater at Universal Studios Hollywood

Parking:
1. Guests should pinpoint 100 Universal City Plz., Universal City, CA 91608
2. Guests will head to Jurassic Valet to park.
3. We will validate valet parking for the guest each day.

Networking Evening Event:
Tuesday, March 10  |  6:00 PM – 9:00 PM  |  Margaritaville

Agenda

MONDAY, MARCH 9
Training 1 Room at Universal Studios Hollywood
Please meet at the Front Gate of Universal Studios Hollywood. Capacity for this event is 60 people: first come, first served.

10:00  › Behind the Scenes Tour and Lunch

1:00  › Open Conversation: Annual Pass/Season Pass

2:30  › BREAK

3:00  › Open Conversation: CRM / Pass Communications

4:30  › Question and Answers

 

TUESDAY, MARCH 10
AMC Theater at Universal Studios Hollywood

This is currently a working agenda and will evolve as we get closer to the event.

8:00 › Registration opens at AMC Theater on CityWalk

9:00  › Welcome from Universal Studios Hollywood

9:10  › Introduction and Round Table Updates from Attendees

10:10  › Universal Studios Hollywood: 100 Years and Counting….

10:40  › BREAK

10:55  › Disneyland Flex Pass Update

11:10  › Sponsor Spotlight

11:20  › The Future of Food and Beverage Kiosks

11:40  › Project Update from Universal Studios Hollywood

12:00  › LUNCH [Antojitos on CityWalk]

1:00  › Private Studio Tram Tour and Group Photo

2:30  › What’s New in Galaxy 7.8

3:00  › Update from the San Diego Zoo

3:20  › Sponsor Spotlight

3:30  › BREAK [outside of theater, snacks provided]

3:50  › Project Update From Discovery Cube

4:10  › Exhibit Update from the National History Museum

4:30  › Challenges and Successes at Pearl Harbor

5:00  › OPEN AGENDA ITEM

5:15  › Wrap Up

 

NETWORKING EVENING EVENT
6:00 PM at Margaritaville [buffet and drinks provided]

Registration

EVENT DETAILS
Hosted by Universal Studios Hollywood

CONFERENCE
Monday, March 9  |  10:00 AM – 5:00 PM  |  Training 1 Room at Universal Studios Hollywood
Space for Monday is limited to 60 attendees on a first come, first served basis.

Tuesday, March 10 |  8:00 AM – 5:30 PM | AMC Theater at Universal Studios Hollywood

PARKING
1. Guests should pinpoint 100 Universal City Plz., Universal City, CA 91608
2. Guests will head to Jurassic Valet to park.
3. We will validate valet parking for the guest each day.

HOTEL DETAILS
We have arranged a block of discounted rooms at the Sheraton Universal Hotel which you are welcome to book on a first come, first served basis. Please use this link to reserve your room.

  • Select all that apply.

Hotel Details

We have arranged a block of discounted rooms at the Sheraton Universal Hotel, which you are welcome to book on a first come, first served basis.

Please use this link to reserve your room at our group rate of $199 per night.

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