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Inaugural North America UGM Customer Excellence Awards 2026
Community Champion
Given to a customer who is famous for helping others and always willing to pitch in when needed.
Winners
- Luis Almonte
- Vanessa Lewis
- Marcus Lopez
Innovation
For a customer who is creative and searches for new and exciting ways to overcome unexpected challenges.
Winners
- Mt. Cuba Center
- The Living Desert Zoo and Gardens
Web Store of the Year
Recognizes a web store that is the benchmark for others and sets the standard of excellence.
Winners
- Hersheypark
- The National Aquarium
Implementation of the Year
For a new Galaxy implementation or newly implemented feature that exceeded expectations and brought about positive change for business.
Winners
- Clark Planetarium
- Lucky Strike Entertainment Corporation
Legacy Award
For a longtime member of the Gateway community and loyal partner who’s attended many UGMs, organized UGMs and supported others in the Galaxy community.
Winners
- Donna Powell
- Nicole Meek
- Scott Lyons
Host Appreciation Award
For the partners who have gone above and beyond to make the larger Gateway community feel welcomed during UGM and inspired for the future.
Winners
- The Phoenix Zoo
- OdySea Aquarium