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From the industry's best ticketing system to unified food & beverage and retail operations, Gateway offers world-class solutions to increase revenue.
From the industry's best ticketing system to unified food & beverage and retail operations, Gateway offers world-class solutions to increase revenue.
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OCTOBER 5-9 IN DETROIT, MICHIGAN!
Hosted by Detroit Zoo and Cranbrook Art Museum
We are thrilled to announce that this year’s highly anticipated North America User Group Meeting will take place in the vibrant city of Detroit, Michigan, from October 5–9. Our home base for the week will be the Westin Southfield Detroit, offering a comfortable and convenient stay just outside the heart of the city.
To make this year’s event even more memorable, we’ve partnered with two remarkable host venues for our evening social events: the Detroit Zoo and Cranbrook Museum. These cultural and conservation landmarks promise unique opportunities to connect with fellow Galaxy users while experiencing the very best of Metro Detroit’s innovation, creativity, and community.
Whether you’re looking to gain fresh insights, connect with fellow Galaxy users, or get inspired by new ideas, this year’s User Group Meeting is your opportunity to do it all, while exploring some of Detroit’s most iconic destinations. From expert-led sessions to unforgettable evening experiences, we’re building a week designed to inform, engage, and energize. We hope to see you there!
Please check back for updates to our 2025 North America User Group Agenda.
SUNDAY, OCTOBER 5
6:00 p.m. | Welcome Reception
MONDAY, OCTOBER 6
6:00 p.m. | Evening event hosted by Cranbrook Art Museum
TUESDAY, OCTOBER 7
Dinner on your own.
WEDNESDAY, OCTOBER 8
6:00 p.m. | Evening event hosted by Detroit Zoo
THURSDAY, OCTOBER 9
This is your chance to come together with a community of users just like you to share best practices and success stories that you can take directly back to your attraction and implement.
We have also made special arrangements for a group rate of $179 per night at the Westin Southfield Detroit. Click below to book your room. Rate expires September 12, 2025.
Need Approval to Attend? Download Your Justification Form
We understand the importance of securing approval to attend our event. To assist you in making a compelling case for your executive leadership team, we’ve prepared a justification form that outlines the key benefits and value you’ll gain from attending. This form is designed to help you clearly communicate the advantages of your participation and how it aligns with your organization’s goals.
Download the Justification Form and take the first step toward getting the green light to join us at this North America User Group event!
[check back for downloadable file soon!]
The 2025 North America Galaxy User Group Meeting is proudly supported by the following industry sponsors:
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