Webinars Virtual Release Notes: Galaxy 7.8.0.14 Updated: May 4, 2022 Find out what’s next in Galaxy and how you can access those improvements. Read more
Video Tutorials CRM+ & Member Renewal Drive: Explore The Galaxy With Mike Marks S3E1 Updated: March 18, 2021 It’s a sad day when a membership/pass lapses. But with a targeted marketing campaign you can reach out to those specific members that made a visit to your organization and even reference that information to personalize your interaction. Read more
Webinars Galaxy Discovery Month 2020 Updated: October 23, 2020 A month-long series of sessions designed to give you some of the key presentations we were planning to deliver during UGM 2020. Read more
Webinars #TuesdayTalks June 11 (Thursday Edition): Online Queuing & Web Store Load Management Updated: June 26, 2020 Community Forum on Thursday, June 11 at Noon EST Read more
Webinars #TuesdayTalks on May 26, 2020: Configuring Capacity Management, Holds & Pass Required Tickets Updated: May 28, 2020 Community Forum on May 26 at Noon EST Read more
Video Tutorials Explore the Galaxy with Michael Marks Season 2, Episode 1: Reporting Plus Updated: January 24, 2020 Mike Marks is a Gateway Ticketing Systems’ Business Solutions Engineer. As he puts it simply: his role is assisting customers and potential customers in finding their way around Galaxy®. Every… Read more
Video Tutorials Get to Know Gateway: Kevin Robinson shows you an easier way to copy your visual ID Updated: January 23, 2020 Meet Kevin Robinson, a Technical Support Specialist at Gateway. Kevin’s got a celebrity impression for you. Can you guess it? Then he shows you an easier way to copy your… Read more
Video Tutorials Explore the Galaxy with Mike Marks Episode 6: Hide Your Legend Updated: December 23, 2019 In this sixth episode, Mike shows you how to hide your price schedule calendar legend via the web admin panel. Read more
Video Tutorials Explore the Galaxy with Mike Marks Episode 5: Extend a Membership or Season Pass Length Updated: December 23, 2019 In this fifth episode, Mike is inspired by Jesse James from Knoebels, who was looking for a way to extend season passes to the end of the year as a promotion. Read more
Video Tutorials EXPLORE THE GALAXY WITH MIKE MARKS EP. 4: PLAN THAT EVENT! Updated: December 23, 2019 In this fourth episode, Mike comes to you on location in Arizona to show you Galaxy’s Planner function and the process for creating an event. Read more
Video Tutorials Get to Know Gateway: Technician Bob Parfet Offers Tips on Loading Your Boca Printers Updated: October 15, 2019 Meet Bob Parfet, a Technician at Gateway, who will show you around our hardware staging area and give you a couple tips on loading Boca printers. Read more
Video Tutorials Explore the Galaxy with Mike Marks Ep. 3: A Second Chance to Defer Updated: August 6, 2019 In this third episode, he walks you through the newly added ability to add deferred benefits after the fact. Read more
Video Tutorials Explore the Galaxy with Mike Marks Ep. 2: Dynamic Universe Updated: August 6, 2019 In this second episode, he shows you the Dynamic Price Calendar on your eGalaxy Web Store available in our most recent version of the software, plus how to configure it inside of Galaxy. Read more
Video Tutorials Explore the Galaxy with Mike Marks Ep. 1: Ticket Upgrade Updated: August 6, 2019 In this first episode, he walks you through the power of the ticket upgrade function and teaches you how to easily re-book a capacity managed event. Read more