skip to navigation

Gateway Ticketing Systems Gateway Ticketing Systems


North American Galaxy User Group Meeting

Updated: February 13, 2018 | User Group Meetings | Share on LinkedIn


Historic Philadelphia provides the backdrop for this year’s event as we celebrate Gateway’s 30th Anniversary.

Let’s hit the bricks together and explore how to grow your attraction’s attendance, revenue and visitor satisfaction. Designed specifically for users of our Galaxy product suite, UGM is packed with five days of customer panels, roundtable discussions, Gateway-led presentations and networking with your peers.

Held at Courtyard by Marriott
Hosted by The Franklin Institute and Museum of the American Revolution

Sunday, August 5 | 
6:30-9:00 p.m. | The Franklin Institute

MAIN SESSION – Monday-Thursday | Starts at 9:00 a.m. each day

Tuesday, August 7 | 7
:00-9:00 p.m. | Museum of the American Revolution

FRIDAY (choose one)

  • {connect}nation | 8:00 a.m.-noon
  • Head to Headquarters



North American Galaxy User Group Meeting – Held at Courtyard by Marriott
Hosted by The Franklin Institute and Museum of the American Revolution

Early Registration Discount and Prize Drawing!
Register by March 31, 2018 and you are automatically entered into our Early Bird prize drawing:
-1st prize – $100 Visa Gift Card
-2nd-15th – 14 lucky people will have a chance to participate in the Intergalactica Escape Room Experience at The Franklin Institute prior to the Welcome Reception on Sunday, August 5.
Winners will be notified by April 17, 2018.

August 6-9 – Main Session
Early-bird pricing – $1,395 (save $150 when you book by March 31)
Regular pricing – $1,545
Daily registration options also available

August 10
With full registration you have the choice of attending one of the following:

  • {connect}nation | 8:00 a.m.-noon – Leverage distributor relationships to increase ticket sales
  • Head to Headquarters – Take the journey to Gilbertsville to tour our building, meet your Gateway colleagues and get some special Galaxy training. Estimated return to Philadelphia between 4:00-5:00 p.m. (traffic permitting; use judgement when booking return airfare)

If you have a complimentary UGM registration through your Premier Support Tier? Select the Invoice/Tier Registration option at checkout, and note “Tier” in the space provided.


*Attendance at Galaxy User Group Meetings are by invitation only. Gateway reserves the right to deny registration to anyone who has not been expressly invited. If you are a user, prospective user or partner of Gateway products and have not received an invitation, please contact Gateway for assistance.



Current work in progress. Check back periodically for updates.


Thank you to our North American User Group Meeting sponsors who help make our event the success that it is. Each morning and afternoon of our main session will have exhibit time for you to visit with our sponsors and see how they can help you grow your business.

Diamond Sponsor

Chase logo






Sapphire Exhibitor

Boca Systems

Justification Letters

Need to justify the value of attending the North American Galaxy User Group Meeting?

Use these letters to help demonstrate the ROI to your manager.

Hotel Details

Special Hotel Group Rate

The Courtyard by Marriott is located in downtown Philadelphia.

We have secured a limited number of rooms at this hotel. Please be sure to reserve as early as possible to get the best rate.

This offer will expire July 16, 2018, or once our room block is full, whichever comes first.

Interested in learning more?

Please tell us a little bit about your needs.

Contact Us

What can we help you find?