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SoCal Galaxy User Group Meeting 2017

Updated: March 21, 2017 | User Group Meetings | Share on LinkedIn


Look for details on our North American UGM registration coming soon.

It’s time to network with your peers, share best practices and set yourself up for a successful year. This customer-led event features an afternoon focused on memberships, a robust full day covering everything from customer relationship management and Galaxy Connect to order entry and security best practices.

Have a project or initiative that you’d like to share with the group? We welcome your input – from five-minute talks to more indepth presentations. Please email your interest to Michael McSparran, San Diego Zoo.


Day 1, February 21 (Tuesday) – 1-5:30 p.m.

Membership Levels: An Analysis of Best Practices, Benefits and Cost

  • Sky API / RE Console– Questions and Answers
  • Digital Membership Project
  • Membership Project Update
  • Are You Feeding the RE Beast? Selection of Data for The Raiser’s Edge
  • Membership Best Practices
  • Joint Membership Change Requests/Co-Funding Opportunities
  • Nonprofit Advisory Group Update

Day 2, February 22 (Wednesday) – 9 a.m.-5:30 p.m.

  • Galaxy Tips and Tricks
  • What’s New at Gateway
  • EMV
  • CRM Plus | Powered by Galaxy
  • Using Galaxy for Food and Beverage
  • Blaze Pass – Digital Membership System
  • Galaxy Connect Supplier Update
  • Using Galaxy Connect
  • Dynamic Pricing
  • Galaxy Pass Outside the Box
  • Order Entry Best Practices
  • Security Best Practices
  • Roundtable #1: Responsive Website / Finance Reporting / Group Sales
  • Roundtable #2: Access Control, Multipark & Attractions / Marketing and Discounts

Please note that topic discussions may change without notice.

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