European Galaxy User Group Meeting 2019
Events | February 20, 2019
Updated: March 21, 2019 | User Group Meetings | Share on Facebook Share on Twitter Share on LinkedIn
Registration is now open to the 2019 Southern California Galaxy User Group Meeting. Tap into the power of the Galaxy user community with two days of user-led presentations, discussions and networking designed to give you the information and connections you need to increase revenue, increase attendance, improve the guest experience and improve the bottom line at your venue.
SOCAL GALAXY USER GROUP MEETING 2019
Hosted by Disneyland Resort
1313 Disneyland Dr, Anaheim, CA 92802
March 6 | 11:00 a.m. – 5:00 p.m.
Session will be held at the Team Disney Anaheim office building in the Resort Conference Room
March 7 | 8:30 a.m. – 5:00 p.m.
Sessions will be held at Disney’s Paradise Pier Hotel in the Pacific Ballroom
SOCIAL EVENING EVENT
March 7 | 5:30 – 8:30 p.m. | Splitsville, Downtown Disney
March 6 | 11:00 a.m. – 5:00 p.m.
*Location: Team Disney Anaheim office building in the Resort Conference Room
Meals: Boxed lunch provided. If you have special dietary restrictions please bring your own lunch or you can purchase lunch from the cafeteria.
Agenda: Open discussion regarding Membership, Annual Pass and Season Pass
*Space for this meeting is limited to 50 spots
March 7 | 8:00 a.m. – 8:30 p.m.
*Location: Disney’s Paradise Pier Hotel in the Pacific Ballroom
Meals: Breakfast, lunch and dinner provided
8:00 – Join us for a continental breakfast
9:00 – Welcome message from Disneyland Resort
9:10 – Introductions | Randy Josselyn, Gateway Ticketing Systems
10:10 – Disney – Around the World | Scott Lyons, Disneyland Resort
10:40 – BREAK
10:55 – Galaxy Connect update | Nell Smoyer, Gateway Ticketing Systems
11:10 – Groupon Sponsor presentation
11:20 – Kiosks | Chris Blackman, Empire State Building
11:40 – Food & Beverage | Grant Rozich, Palace Entertainment
12:00 – LUNCH
1:10 – Managing Requests | Vanessa Lewis, Aquarium of the Pacific
1:30 – Comp Portal | Michael McSparran, San Diego Zoo
1:50 – Chase Sponsor presentation
2:00 – Power Apps | Luis Almonte, Discovery Cube
2:20 – Migration to Azure | Cheryl Bailey, USS Midway
2:40 – DIY Kiosks | The Living Desert (currently unconfirmed)
3:00 – Digonex Sponsor presentation
3:10 – GROUP PHOTO & SNACK BREAK
4:10 – What’s New with Galaxy | Gateway Ticketing Systems
4:55 – Wrap-up and feedback
*While this meeting is open to the larger group of attendees, space is still limited
Social Evening Event
5:30-8:30 – Splitsville, Downtown Disney
Important Reminder for Attendees:
To keep the discussion engaging and interactive, we would like to have attending attractions share a small story about a project or initiative with learnings that would be useful for the group. This is a great opportunity to share your own successes or failures in an environment that is supportive, educational and fun, and learn from others in the group as well. If you would like to volunteer to share something with the group, please email your idea to Scott Lyons at email@example.com.
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Ready to increase your revenue, decrease your costs and make your guests feel great?