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Upcoming #TuesdayTalks: April 20 – June 18

Updated: April 16, 2021 | Share on LinkedIn

#TuesdayTalks are designed just for Galaxy users and dive into a particular feature, function or use case to give you a more in-depth understanding of the solution. Then we encourage attendees to share their own successes (or failures) on that particular subject so that we can all learn from each other. Here is our upcoming schedule.

Tuesday, April 20 #TuesdayTalks: Redeeming Pre-Purchased Items & Entitlement Add-Ons
12:00 PM  EST

Or, as an alternative title, Selling Souvenir Cups and All-Day Dining Packages. During this #TuesdayTalks, we’ll cover how to sell your guests a ticket or membership/pass with a redeemable benefit, such as a souvenir cup. And then how your guests can redeem that benefit in-venue. We’ll then walk through some real-life examples of entitlements and how they can help your venue increase revenue and per-caps.

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Tuesday, April 27 #TuesdayTalks: Road to Recovery – Data Insights from GetYourGuide & Galaxy Connect
12:00 PM  EST

We are partnering with GetYourGuide, one of our Galaxy Connect distributors, on this week’s #TuesdayTalks. GetYourGuide will share their latest data insights from their March research on traveler trends post-COVID. This is important because traveler trends are heading in the right direction, and you want to begin planning right now for capitalizing on local and outside tourist dollars, to make up for the revenue you’re likely losing in the first half of this year.

Then we’ll highlight the benefits of using Galaxy Connect and the impact it can make on attraction’s bookings when working with GetYourGuide.

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Tuesday, May 4 #TuesdayTalks: NEW – The Membership/Pass Show with Randy Josselyn
12:00 PM  EST

We’re transitioning our CRM+ Forum into a new monthly series: The Membership/Pass Show, where we’ll cover all things… you guessed it… Membership and Pass.

We still envision there being a very large CRM component to these conversations. Our Members and Passholders are our most loyal customers. And CRM is our best way of keeping appropriate data about our most loyal customers and delivering a guest experience that keeps them engaged. But given the importance of increasing per-caps right now, we also want to make sure we discuss all things Membership/Pass and how we can leverage Galaxy and capitalize on trends in the industry to improve these programs.

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Tuesday, May 11 #TuesdayTalks: Galaxy SMS Delivery for the eGalaxy Web Store
12:00 PM  EST

We will soon release a new feature for our web store: SMS Delivery. We’re expanding Galaxy’s digital ticket delivery portfolio by migrating tickets from printed media or inbox clutter to your guest’s phone with SMS Delivery for eGalaxy Web Store. When guests complete a ticket purchase on your web store, the transaction information and links to their tickets are sent via SMS to their mobile device.

In this #TuesdayTalks, we’ll show you how Galaxy SMS Delivery for the eGalaxy Web Store works, and how it will help your venue increase convenience, reduce costs, increase safety, and reduce your carbon footprint.

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Tuesday, May 18 #TuesdayTalks: Virtual Release Notes – Galaxy 7.8.0.6
12:00 PM  EST

This is the next installment of our new Virtual Release Notes #TuesdayTalks series where we highlight the latest fixes we’ve worked on in Galaxy and let you know when and how they can be available to your attraction. This week we’ll be discussing Galaxy 7.8.0.6

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Tuesday, May 25 #TuesdayTalks: Galaxy at Parking
12:00 PM  EST

This Tuesday, we’re tackling everything you ever wanted to know about using Galaxy at your parking lot: managing free parking for members, discounted parking, car detection loops, prepaid online parking, fraud protection and more. It may not be the most riveting part of your operations, but parking can be a reliable revenue stream – and Galaxy can help.

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Tuesday, June 1 #TuesdayTalks: No #TuesdayTalks Today

Due to the Memorial Day Holiday in the United States, we are not scheduling a #TuesdayTalks for this week.

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Tuesday, June 8 #TuesdayTalks: The Membership/Pass Show with Randy Josselyn
12:00 PM  EST

We’ve transitioned our CRM+ Forum into a new monthly series: The Membership/Pass Show, where we cover all things… you guessed it… Membership and Pass.

There is still a very large CRM component to these conversations. Our Members and Passholders are our most loyal customers. And CRM is our best way of keeping appropriate data about our most loyal customers and delivering a guest experience that keeps them engaged. But given the importance of increasing per-caps right now, we also want to make sure we discuss all things Membership/Pass and how we can leverage Galaxy and capitalize on trends in the industry to improve these programs.

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Tuesday, June 15 #TuesdayTalks: Virtual Release Notes – Galaxy 7.3.20.24
12:00 PM  EST

This is the next installment of our new Virtual Release Notes #TuesdayTalks series where we highlight the latest fixes we’ve worked on in Galaxy and let you know when and how they can be available to your attraction. This week we’ll be discussing Galaxy 7.3.20.24.

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