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Upcoming #TuesdayTalks: July 27 – Aug 17

Updated: July 28, 2021 | Share on LinkedIn

#TuesdayTalks are designed just for Galaxy users and dive into a particular feature, function or use case to give you a more in-depth understanding of the solution. Then we encourage attendees to share their own successes (or failures) on that particular subject so that we can all learn from each other. Here is our upcoming schedule.

If you’re a Galaxy user and would like to access any of the past #TuesdayTalks recordings, you can find them on the Knowledge Base right here.

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Tuesday, July 27 #TuesdayTalks: Managing Reservations in Galaxy
12:00 PM  EDT

In a recent Webinar Wednesdays we held about reservations, 46% of respondents said they plan to continue reservations indefinitely at their attraction –  or they haven’t made a decision in that regard yet. Only 9% of respondents said they plan to stop requiring reservations once capacity restrictions are lifted.

The reality is, reservations are here to stay at least through 2021 – and possibly beyond that. Attractions have realized that reservation policies offer great revenue opportunities. We’ve seen that guests are willing to pay more for exclusive experiences. Or that Members/Passholders are willing to pay more for the right to first access of limited capacity spots.

So we want to cover all the ways you can manage reservations in Galaxy, including how to overcome some of the challenges you face with this type of product.

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Tuesday, August 3 #TuesdayTalks: Galaxy Playbook – Optimizing Your Product Creation (Breaking the Trifecta)
12:00 PM  EDT

In our Galaxy Playbook series, we dive deep into the considerations you should be making in regards to a particular Galaxy task. We take a consultative approach that first assesses the ‘Why’. What are your goals, what do you want to achieve? Then we run through a checklist of steps and possible hang-ups – all with the goal of giving you a better understanding of the system and the downstream impacts of taking an action.

This week we’ll give you the playbook to break the trifecta. When many Galaxy users create a new product, they create: 1. A Chart of Account, 2. An Access Code, 3. A PLU. But we’d like to give you the playbook for streamlining your product creation, making it simpler to operate and easier to change. We’ll see you there.

NOTE: We have transitioned our webinar platform from Webex to Microsoft Teams Webinars and we’ve heard that some customers are having issues with the registration form. We highly encourage you to register for this #TuesdayTalks so you can automatically add it to your calendar. However, if you can’t register, you can also access the webinar directly via this link.

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Tuesday, August 10 #TuesdayTalks: The Membership Pass Show with Randy Josselyn – Managing Joint Memberships
12:00 PM  EDT

In our next episode of the Membership/Pass Show, Randy will be discussing best practices for managing joint memberships in Galaxy.

As always, come expecting some polls, maybe some trivia questions, and definitely some real examples from Galaxy attractions to bring the joint membership discussion out of the realm of theory and into actual execution.

NOTE: We have transitioned our webinar platform from Webex to Microsoft Teams Webinars and we’ve heard that some customers are having issues with the registration form. We highly encourage you to register for this #TuesdayTalks so you can automatically add it to your calendar. However, if you can’t register, you can also access the webinar directly via this link.

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Tuesday, August 17 #TuesdayTalks: Galaxy Playbook – Upgrade Best Practices for a Smooth Transition to Galaxy 7.8
12:00 PM  EDT

We released Galaxy 7.8 earlier this year, the latest version of our software, and it’s full of improvements that will make day-to-day operations more convenient and secure for your staff and your guests. But we know that upgrading to a new version can be an undertaking, particularly depending on what version you currently use. So this #TuesdayTalks we’ll be talking best practices for a successful upgrade including requirements, testing and some useful insider tips.

NOTE: We have transitioned our webinar platform from Webex to Microsoft Teams Webinars and we’ve heard that some customers are having issues with the registration form. We highly encourage you to register for this #TuesdayTalks so you can automatically add it to your calendar. However, if you can’t register, you can also access the webinar directly via this link.

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