Gateway Ticketing Systems’ Galaxy Connect Platform Wins Park World Excellence Award
Company News | September 20, 2019
Published: September 17, 2020 | Share on Facebook Share on Twitter Share on LinkedIn
Gilbertsville, PA (September 17, 2020) – Loopagoon, the world’s first water park exclusively for women, opened in September 2020 in partnership with Prologic First Dubai and the Galaxy® Ticketing and Guest Experience solution provided by Gateway Ticketing Systems®.
The attraction, situated in Dana Bay, Saudi Arabia, is also the first major water park of its kind in the Eastern Province of that country.
Developed in Dana Bay by Jenan Real Estate on 15,616 sqm of prime sea-side real estate on Half Moon Beach, Al Khobar, Saudi Arabia, Loopagoon’s massive water slide tower features eleven unique, state of the art rides, slides and attractions from the world’s leading manufacturers. The park is the preferred employer in the region, staffing up to 120 trained associates delivering five-star service and safety.
Loopagoon was designed specifically with women visitors in mind. Once inside the park, there are women’s locker rooms located near the entrance, including baby changing station, showers, dressing areas, and towel rentals. There are also multiple restrooms located throughout the park for their convenience. Additionally, they’ve made the water park easily accessible to all guests, including those with special needs.
Loopagoon initially approached Prologic First Dubai, Gateway Ticketing’s partner in the Middle East, in need of a single vendor with a complete solution to handle their operational needs. Ultimately they chose Prologic and Gateway’s Galaxy Ticketing and Guest Experience solution due to its robust feature set and its ability to unify most operational functions.
Loopagoon opened on September 1, 2020 with Galaxy Ticketing for on premise Point-of-Sale and Galaxy Access Control, as well as Galaxy Retail and Food & Beverage. Unique to this implementation was a Galaxy integration with the Opera Property Management System to handle reservations with the park’s associated hotel property. Prologic First Dubai was instrumental in building this integration, and it ensures a streamlined booking process from the Galaxy hosted web store all the way to their admission into the venue.
Amit Sharda, Vice President at Gateway reseller Prologic First Dubai, is excited to partner with Loopagoon. “They are a valuable addition to our client base in this region, and it was a proud moment for us to implement an integrated solution for the first water park in the world exclusively for women. We are delighted to support this unique concept of the park and believe that fun and learning should be comfortably available to everybody.”
“This is a perfect example of a successful partnership between Gateway Ticketing Systems and Prologic First Dubai, our partner reseller in the region,” says Peter Wolf, Director of Sales and Marketing at Gateway. “We’re also very proud to be part of opening an historic park such as Loopagoon.”
Loopagoon is the world’s first water park exclusively for women and the first major water park of its kind in the Eastern Province of Saudi Arabia. Developed in Dana Bay by Jenan Real Estate on 15,616 sqm of prime sea-side Real Estate in Half Moon Beach, Al Khobar, Loopagoon hosts eleven unique, state of the art rides, slides and attractions from the world’s leading manufacturers. The park is the preferred employer in the region, staffing up to 120 trained associates delivering five-star service and safety. To learn more about Loopagoon and to purchased admission, visit their website: www.loopagoon.com/
About Prologic First Dubai
Prologic First Dubai partners with Gateway Ticketing Systems® and sells the Galaxy® Ticketing and Guest Experience solution in the Middle East. It is a group of companies that develops and internationally markets integrated software solutions for the hospitality sector. Prologic First Dubai has a track record of technologically innovating in the hospitality sector and is known for delivering functionally powerful applications backed by very responsive technical services. Prologic First Dubai software solutions are in use at more than 2000 customers in 38 countries. For more information, visit www.prologicfirst.com.
About Gateway Ticketing Systems, Inc.
Gateway Ticketing Systems®, Inc. is the world leader for over 30 years in ticketing and guest experience solutions for the attractions industry. Gateway’s robust Galaxy® Product Suite integrates ticketing, admission control, membership and donor management, resource management, group sales, online and kiosk ticketing, retail, food and beverage, CRM and reporting. Galaxy collects all the behavioral and transactional data from your sales and marketing channels, giving you a complete view of each guest and allowing you to personalize every individual experience. In addition to its Gilbertsville headquarters, Gateway offices include Calgary, Alberta, Canada, and an office in central London. To learn more about Gateway Ticketing Systems, please visit www.gatewayticketing.com.
Ready to increase your revenue, decrease your costs and make your guests feel great?