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Gateway Ticketing Systems Gateway Ticketing Systems

Theme Parks and Waterparks

Hersheypark | Hershey, PA

Experience the Thrill of Increased Attendance and Per Capita Spending

For your visitors, the thrill of theme parks and waterparks is in your rides, new attractions and overall experience. To your operations team, the thrill is in getting more guests into your park and increasing revenue.

How can our Galaxy point-of-sale system help you do this?

Galaxy is a robust modular solution that offers:

  • Multiple sales channels – sell tickets on-site at your ticket counter or through kiosks, online with a responsive design web store, through group sales by phone or online, via resellers and third-party distributors – all through our Galaxy and Galaxy Connect solutions
  • Integrated ticketing and admission control – sell tickets and passes through multiple sales channels and validate those tickets with the simple scan of a barcode (whether printed or on a mobile device)
  • A unified point-of-sale solution – consolidate your ticketing, food & beverage and retail sales for faster reporting
  • Customer relationship management (CRM) – gain visibility into your visitors’ experiences for more targeted marketing campaigns
  • Targeted upsell opportunities – sell extras such as lockers, parking and stroller rentals
  • Annual passholder management – process new passes at any point-of-sale system you designate and create full-color passes on the spot; manage your passholders directly through Galaxy and offer special events and more

Drayton Manor Theme Park

– Managing Director

Gateway has a proven track record with some of the biggest theme parks and resorts in the world so the decision to appoint them as our ticketing supplier was an easy one.

USS Midway Museum

– Sales Manager

Connect has saved us 40-50 hours a month in reconciling vouchers, and we saw about a 20% bump in sales with our largest distributors when we started using the platform.

Oakland Zoo

– Chief Financial Officer

Working with Gateway is a real pleasure. Everything was seamless from start to finish. Most importantly, whenever I needed assistance, they answered all of my questions and met our aggressive timeline to get our web store up and running.

Drayton Manor Theme Park

– Managing Director

We look forward to combining our operational experience with Gateway’s industry expertise to ensure the user experience for our customers is the best it can possibly be and I have no doubt that visitors will really benefit from this.

Utah’s Hogle Zoo

– Guest Services Manager

With more than one million guests annually, it is absolutely essential for us to stay ahead of curve in an ever-changing marketplace. Through outstanding support and product development, Gateway has made this possible.

Roman Baths

– Commercial Manager

The benefits of the new web store extend beyond the value of enabling customers to pre-purchase on any mobile or fixed device. It is an essential tool for upselling our multi-site options and for tracking customer behavior to inform our marketing decisions.

Aerospace Bristol

– Executive Director

We will take advantage of their industry expertise and knowledge to create a smooth customer experience for our visitors.

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