Gateway Ticketing Systems

You’ve been charged with finding a new ticketing solution for your venue. Perhaps you’ve outgrown your original system or encountered too many barriers to success with your legacy software.

Kiosks offer plenty of benefits for your attraction: reducing lines at your traditional POS, reducing the number of labor hours needed to sell tickets, improving branding and the customer experience.

Through thirty plus years of selling ticketing software and countless new versions and releases, we’ve learned a thing or two about how to manage a software upgrade.

Last week we kicked it off with five trends that would impact the industry in 2019. This week we’d like to wrap it up with five more that our industry experts have identified that could help drive your business in 2019.

Whether you’re a current or prospective customer, meeting us at a User Group Meeting, trade show or forum is a great way to interact one-on-one with the Gateway Ticketing System’s team.

Contributions from Randy Josselyn, Dave Langran, Matthew Hoenstine, Ella Baskerville and Tom Uretsky As we move into the new year, it’s interesting to look into our crystal balls and interpret…

Access control is one area where a bit more structure via an automated validation mechanism generally ticks the box in all three categories.

Destinations Principal Matthew Hoenstine shares his thoughts on what theme park trends operators can expect to see in 2018.

Wildlife and Conservation Principal Randy Josselyn explains what technological trends are on the horizon for 2018 and how attractions can harness technology to enhance the guest experience.

More than ever, arts and heritage sites want to know who their visitors are, what they are looking for and how to deepen those relationships.

Organizations who respond well to new regulations can benefit in many ways. In this article, we discuss tips and best practices for planning your compliance effort.

Most organisations collect visitor data. But is it the right data? Does it drive the business forward? Follow these steps to obtain actionable data.

Themed special events, such as these Halloween ones, can entice new visitors and provide unique experiences for loyal guests. Here are our top 25 Halloween events from around the globe.

Find out the three cornerstones that should be shaping your customer-centric marketing strategy to nurture more loyal visitors.

How can you make the reseller relationship more beneficial to your attraction? Here are the questions you should be asking yourself and your new partner.

How attractions work with online travel agencies is changing. Learn how you can banish the cumbersome voucher process for digital real-time tickets.

Start any project by outlining the ideal visitor journey. The result will be a more focused, successful project and greater results.

Customer care is at the core of what we do. This article highlights new tools and processes we’re implementing to make our relationships even stronger.

Customer service senior manager John Wiskowski shares one of his tips for delivering great customer service: make it personal.

by Jerry Lake, integration manager The NCR/Radiant kiosks that have dominated both the indoor and outdoor kiosk landscape for the last decade are approaching the end of their lifecycle. NCR…