Gateway Ticketing Systems

Access control is one area where a bit more structure via an automated validation mechanism generally ticks the box in all three categories.

Destinations Principal Matthew Hoenstine shares his thoughts on what theme park trends operators can expect to see in 2018.

Wildlife and Conservation Principal Randy Josselyn explains what technological trends are on the horizon for 2018 and how attractions can harness technology to enhance the guest experience.

More than ever, arts and heritage sites want to know who their visitors are, what they are looking for and how to deepen those relationships.

Organizations who respond well to new regulations can benefit in many ways. In this article, we discuss tips and best practices for planning your compliance effort.

Most organisations collect visitor data. But is it the right data? Does it drive the business forward? Follow these steps to obtain actionable data.

Themed special events, such as these Halloween ones, can entice new visitors and provide unique experiences for loyal guests. Here are our top 25 Halloween events from around the globe.

Find out the three cornerstones that should be shaping your customer-centric marketing strategy to nurture more loyal visitors.

How can you make the reseller relationship more beneficial to your attraction? Here are the questions you should be asking yourself and your new partner.

How attractions work with online travel agencies is changing. Learn how you can banish the cumbersome voucher process for digital real-time tickets.

Start any project by outlining the ideal visitor journey. The result will be a more focused, successful project and greater results.

Customer care is at the core of what we do. This article highlights new tools and processes we’re implementing to make our relationships even stronger.

Customer service senior manager John Wiskowski shares one of his tips for delivering great customer service: make it personal.

by Jerry Lake, integration manager The NCR/Radiant kiosks that have dominated both the indoor and outdoor kiosk landscape for the last decade are approaching the end of their lifecycle. NCR…

Discover how understanding and segmenting your attractions’ visitors into unique groups can increase the effectiveness of your marketing.

How can your attraction increase revenue? Through strategic partnerships with online travel agencies. Our innovative solution, Galaxy Connect, makes these relationships easier than ever before.

While PCI pushed back its mandate of TLS 1.2 adoption to June 2018, your merchant account’s enactment might be ahead of that schedule. Integration manager Jerry Lake explains it all and what step you’ll want to take to make sure that your customers’ data is protected.

Technical director Dave Langran explains what CRM is and how it can benefit your venue through better understanding and engagement with your visitors.

by Jerry Lake, Integration Manager If you accept credit cards for your sales, you or someone at your attraction likely knows what a MID is, the Merchant ID. Simply put, the…

Online training provides just-in-time delivery and increased flexibility, but the best of both worlds is combining it with face-to-face training to create blended learning.