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Attract More Visitors and Better Manage Your Memberships

At most museums, ticket sales are often the most significant source of revenue. By expanding your sales channels, you can help increase attendance and, consequently, revenue. More and more people – especially younger audiences – expect to be able to buy tickets online. By the same respect, those who invest in a membership expect greater value – from invitations to special exhibits to discounts in your gift shop or café.

How can our Galaxy point-of-sale system help you do this?

Galaxy is a robust modular solution that offers:

  • Multiple sales channels – sell tickets on-site at your ticket counter or through kiosks, online with a responsive design web store, through group sales by phone or online, via resellers and third-party distributors – all through our Galaxy and Galaxy Connect solutions
  • Membership creation and management – process new memberships at any point-of-sale system you designate and create full-color membership cards on the spot; manage your members directly through Galaxy or interface with third-party software such as The Raiser’s Edge
  • Customer relationship management (CRM) – gain visibility into your visitors’ and members’ experiences for more targeted marketing campaigns
  • Loyalty programs – reward faithful members and provide incentives to infrequent visitors
  • A unified point-of-sale solution – consolidate your ticketing, food & beverage and retail sales for faster reporting



The Raiser’s Edge is a registered trademark of Blackbaud, Inc. Gateway Ticketing Systems, Inc., is not affiliated with this product or company.

The Strong National Museum of Play

– Director of Guest Services

Gateway’s robust features and capabilities, particularly with admissions and membership processes, add additional benefits to not only our museum guests, but for our staff as well.

National Museums Liverpool

– Director of Business Development

Working with the Gateway team to establish and successfully run a ticketing system for an exhibition as successful as China’s First Emperor and the Terracotta Warriors has been the perfect springboard for staging future ticketed exhibitions and events at our museums and galleries.

Museum of the American Revolution

– Chief Operating Officer

We selected Gateway Ticketing Systems for many reasons including their extensive museum experience and their encompassing solutions that enable us to unify our operations for ticketing, admission control, and food and beverage.

The Strong National Museum of Play

– Director of Guest Services

Transitioning our museum store to the same system as our ticketing allows us to tie in our offerings more seamlessly, which we could not easily do before.

Boston Children’s Museum

– Senior Director of Visitor Experience

We hold ourselves to the highest visitor standard because that’s a reflection on our staff. Gateway’s team understood our needs and guided us along the way.

Roman Baths

– Commercial Manager

The benefits of the new web store extend beyond the value of enabling customers to pre-purchase on any mobile or fixed device. It is an essential tool for upselling our multi-site options and for tracking customer behavior to inform our marketing decisions.

Aerospace Bristol

– Executive Director

We are very excited to open our museum this summer and having Gateway as a partner is central to support and unify our operations from online booking to advanced financial reporting and fundraising campaigns.

Brunel’s SS Great Britain

– Director of Development

With a proven record of delivering projects with some of the UK’s biggest heritage attractions, Gateway proved themselves to be best suited for our complex needs.

Reuben H. Fleet Science Center

– Chief Operating Officer

We were very deliberate in our selection process to make sure the winning solution would address our specific needs including resource management, membership, retail, and food and beverage. Gateway held the lead in functionality.

Aerospace Bristol

– Aerospace Bristol

We will take advantage of their industry expertise and knowledge to create a smooth customer experience for our visitors.

USS Midway Museum

– Sales Manager

Connect has saved us 40-50 hours a month in reconciling vouchers, and we saw about a 20% bump in sales with our largest distributors when we started using the platform.

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